problem when opening the program

Hi
I have an annoying problem when I try to work with Artlantis. I get two windows, one as ussually and the second one usless, but when I try to shut down the black one the other, a normal one is frozen…
My card is up to date, my system is up to date.
What am I suppose to do?
regards
Tomek

Hello,

Could you please contact the support.

Best regards,