Hello!
I can’t impor objects from skp on Artlantis Render 7. Is that « normal », does artlantis render 7 can´t import skp files to save as artlantsi objects?
I can do it with artlantis studio 6 with no problems. Is this a bug or it just cant’t be done with artlantis render 7?
Thanks in advance.
Silvia Caracitas
Anyone???
Hello,
Sorry I missed your message.
You should be able to import an SKP file in artlantis render 7.
Which version of SKP are you using ?
On which platform are you running artlantis render 7 ?
Could you send one of the SKP file you are trying to import ?
Best regards,
Hello!
I download sketchup files from it’s 2014 version (3d warehouse sketchup). I’ve been using this with artlantis studio with no problems.
But now i tried other files format, like obj, 3ds, etc, and find out than with my Artlantis Render 7 i can’t import any kind of files.
I tried instal the 6.5 version to test it and with 6.5 i can impor every file with no problems. Only the 7 doesn’t work for me.
My machine is this one:
Workstation Dell Precision T3620
Intel Xeon E3-1240 v6
16 GB DDR
NVIDIA Quadro P600 2GB
Windows 10 PRO
Thanks in advance
Silvia
Anyone???
Hello,
I do not work on mondays !
This is very strange.
Do you get an error message ?
How did you install Artlantis Render 7 ?
In the Application folder, there should be a Plugins folder with all the import/export plugins, is it there ?
Could you attach the log file generated when you try to import a file.
Thanks
It doesn’t give me any error, it simply doesn’t open the file. It looks like it’s go to open but it doesn’t open.
I downloaded the program from the artlantis site.
Where do i find the plugins folder?
I instaled the program on my laptop and it works fine. The diference beetween the too is the windows version. On laptop i have windows 10 HOME and on the workstation i have windows 10 PRO.
can you attach the log file, you can open the log folder using the menu item « Information…/Log files » in Artlantis
it should be called ArtlantisRender7Log.txt
There might be an error in the log that would help find out what is going wrong.
I can’t send you the file through here. Can you give an email?
I can’t send you the file from here. Can you give me an email?
…
This one is the last log, after i tried to import a skp file:
Message : – – – – – – – – – – – – – – – – –
Message : ____
Message : ///\ Artlantis Render version 7.0.2.3
Message : /// Start time : Tue Nov 20 09:28:09 2018
Message : \ / Tmp folder path : C:\Users\Ângelo Gonçalves\AppData\Local\Temp\Abvent\Artlantis Render-1542706089
Message : --/-- – – – – – – – – – – – – – – –
Message : System Info
- OS detected : Windows10 - Build 10.0.17134
- Number of Processor : 8
- Central processor name : Intel® Xeon® CPU E3-1240 v6 @ 3.70GHz
- Total Physical Memory : 16 Go
- Free available Memory : 5289 Mo
- Free Virtual Memory : 134212521 Mo
- Free disk space : 145872 Mo
Graphic Card [0] Name: NVIDIA Quadro P600 - Graphic card driver version : 24.21.14.1195
- Screen resolution (X*Y) : 1920 x 1080
- Screen color depth : 32
- VRAM : 2048 MB
Message : DLL C:\Program Files\Artlantis Render 7\AbventTools-Release-x64-MSVC12.dll has version 7.0.2.2
Message : DLL C:\Program Files\Artlantis Render 7\AbventXML-Release-x64-MSVC12.dll has version 7.0.2.2
Message : DLL C:\Program Files\Artlantis Render 7\Artlantis Batch.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\Artlantis Implode Explode.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\Artlantis License Manager.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\Artlantis Media Converter.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\Artlantis Render.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\AvsRendererPlugin.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\CAtl6.dll has version 7.0.2.2
Message : DLL C:\Program Files\Artlantis Render 7\Client.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\d3dcompiler_47.dll has version 6.3.9600.16384
Message : DLL C:\Program Files\Artlantis Render 7\Embree.dll has version 2.4.0.0
Message : DLL C:\Program Files\Artlantis Render 7\ImploseExploseWrapper.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\IVisit_SDK-Release-x64-MSVC12.dll has version 1.0.0.6
Message : DLL C:\Program Files\Artlantis Render 7\libcurl.dll has version 7.48.0.0
Message : DLL C:\Program Files\Artlantis Render 7\Microsoft.Expression.Interactions.dll has version 1.0.1343.0
Message : DLL C:\Program Files\Artlantis Render 7\Microsoft.mshtml.dll has version 7.0.3300.1
Message : DLL C:\Program Files\Artlantis Render 7\Qt5Core.dll has version 5.5.1.0
Message : DLL C:\Program Files\Artlantis Render 7\Qt5Gui.dll has version 5.5.1.0
Message : DLL C:\Program Files\Artlantis Render 7\Qt5Network.dll has version 5.5.1.0
Message : DLL C:\Program Files\Artlantis Render 7\Qt5Qml.dll has version 5.5.1.0
Message : DLL C:\Program Files\Artlantis Render 7\Qt5Quick.dll has version 5.5.1.0
Message : DLL C:\Program Files\Artlantis Render 7\Qt5Svg.dll has version 5.5.1.0
Message : DLL C:\Program Files\Artlantis Render 7\Qt5Widgets.dll has version 5.5.1.0
Message : DLL C:\Program Files\Artlantis Render 7\REDCore.dll has version 4.3.1.17
Message : DLL C:\Program Files\Artlantis Render 7\Render Manager.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\System.Windows.Interactivity.dll has version 1.0.1343.0
Message : DLL C:\Program Files\Artlantis Render 7\ThumbnailProvider_64.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\Uninstall Artlantis.exe has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7\WindowsStyle.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7[ARTLANTIS] AlhenaWrapper.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7[BATCH] BatchWrapper.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7[MEDIA] ConverterWrapper.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7[PROTECTION] ProtectionWrapper.dll has version 7.0.2.3
Message : DLL C:\Program Files\Artlantis Render 7[VIDEO] PushSource-Release-x64-MSVC12.dll has version 6.1.0.0
Message : Thread (0xb98) created. Associated to (0x22a8, 8872)
Message : Artlantis Render 127011-337366
Message : XCAlhenaDocument::XCAlhenaDocument - Creation
Message : XCDocumentData4::GetRealPathIfMAIO : FichierExiste(C:\Users\Ângelo Gonçalves\AppData\Local\Temp\Abvent\Artlantis Render-1542706089\aromas+del+campo+crawford.atl) returned false error_str = ERRNO [0] :No error
Message : XCAlhenaDocument::~XCAlhenaDocument - Destruction done
Warning : XCAtlData::AddListener (class AvAtl::IAtlViewOpt) : Listener already in the list.
Message : DRG : AVSDragonREDRenderer::Resize before _window->Resize(260 196)
Message : DRG : AVSDragonREDRenderer::Resize before _window->Resize(800 424)
Message : Start final rendering for file \AMG-ARQ\Partilha\AMG.ARQ\PROJETOS\039 - 18 - CLARA BASTOS - S. MARTINHO DE ÁRVORE\ARQ1\DESENHOS\ACCamera_sala_2.jpg mCurrentRenderedImageIndex = 0
Message : DRG : AVSDragonREDRenderer::Resize before _window->Resize(800 450)
Message : XCAlhenaDocument::XCAlhenaDocument - Creation
Message : XCDocumentData4::GetRealPathIfMAIO : FichierExiste(C:\Users\Ângelo Gonçalves\AppData\Local\Temp\Abvent\Artlantis Render-1542706089\West+Elm+Mobile+Chandelier(1).atl) returned false error_str = ERRNO [0] :No error
Message : XCAlhenaDocument::~XCAlhenaDocument - Destruction done
Hello,
Could you try to create a new account with a name without special caractères, yours is Angelo Gonçalves it has ç and A with an accent.
Try TestUser for exemple and launch Artlantis from the TestUser session.
Thanks,
Where do i find TestUser?
you have to create a new User account named TestUser in your system then start this new user session, then start Artlantis and try to import an SKP file.
Hello!
Thank you so much!
You solved my problem.
Created a new user and Artlantis work’s with no problems.
Thank you!
Silvia Caracitas
Great !
We will fix this issue in the next release.
Best regards,