We have had a number of clients with this issue and the workaround is to downgrade the Nvidia driver.
There must be an incompatibility between the latest Windows 10 upgrade and the Nvidia driver update, we hope they will solve this in the near future.
I’ve used the latest nvidia drivers 388.13 and 388.00, after that I uninstalled the drivers and installed v385.69 (which was working for a classmate)
However, I still have the same issue.
Can anyone post what driver version they are using?
At the moment Artlantis is pretty useless due to this issue.
I have been working on this issue, the problem is that we do not have a machine showing it… It seems to happen only on laptops and the dev team does not have one…
We have someone from Abvent in Budapest with the issue and I am sending her versions printing informations to try to understand what is happening with the Nvidia video card… Not an easy debugging process…
Her machine is a laptop with 2 cards
Graphic Card [0] Name: NVIDIA GeForce GTX 980M
She tried to launch Artlantis using only the Intel® HD Graphics 4600 and the Black Box Problem disappeared, but the application was very slow…
Are you all using a laptop with two video cards ?
Could you tell me which card you have, the best would be to attach the Artlantis log file, it contains your configuration.