Artlantis 5R - no more activation possible

Recently we discovered that our Render software does not work. We decided to reinstall it and got same error after reinstall. We found out that license manager could not activate Render license. On activation.artlantis.com/ we get « no more activation possible ». What can be done to activate product we bought?

Hello,

For this issue, you need to contact the support at artlantis.com/services/

Best regards,