Artalntis Batch Stuck

Artlantis
1

Hello!
I have a problem with Artlantis Batch. When I write files to render, the program hangs on the first one and does nothing further.
When I do test renders in the .alt file, they take a short time, up to 45 minutes,
while the renders from .alta files uploaded to Artlantis Batch become stuck.
What could be the problem?

2

Hello Emilia,

Which version of Artlantis are you using ?
On which platform and which OS version ?

Best regards,

3

Hello Camille,
I am using Artlantis 2021,
Mac Stusio (2022), macOS Monterey

4

Hello Emilia,

Could you contact the support, they should be able to help you.
You should not have this issue, I have rendered files with the Batch on Monterey, we need more infos from your configuration, it will be easier to track this through the support: https://artlantis.com/en/support/

Thanks,
Camille